Help Desk Ultimate 2.3 - a must have version!

Today we release a new version of Help Desk Ultimate for Magento. It includes the following updates:

  • Auto-assign to departments on e-mail reply

  • Ability to hide departmnents selector from customers

  • One-click Contact Form integration

  • One-click Product Questions integration

  • Improved parsing mechanism for html emails

  • Per-store default department

  • Ticket lock

  • Ability to hide departments selector from customers

Plus some minor bugfixes. If you own a previous version you would definitely wish to upgrade - the upgrade is free! If you don't have one - get it and make your customers much more happy.