Knowledge Base
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Knowledge Base

A rich set of the Knowledge Base Magento module settings makes the extension fully customizable.

    • Frontend area complete with search, categories, sorting, etc.
    • Articles with attachments, rating, tags, multiple categories
    • Visual style and layout fully configurable from backend
Current extension version: 1.4.1 | Compatibility: Open Source -; Commerce -
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Magento FAQ Extension

Some analysts say that FAQs can raise your business by 5, 10, or even 20%. Answer questions before they’ve been asked - rational enough taking into consideration that people like caring attitude and thank by becoming your regular customers.

All the documentation created by store owner is displayed by means of articles assigned to admin-defined categories. The process of documenting is intuitively understandable and uses familiar standard Magento interface.

A rich set of the Knowledge Base Magento module settings makes the extension fully customizable – you can define articles listing type (short or full), limit article description length, manage articles rating, upload attachments for articles, etc. You are also able to specify the options of each block – Category, Top Articles, Latest Articles and Tags – by setting up their title, sort order and number of articles displayed.


  • Ready-to-use interface with CMS-friendly blocks
  • Frontend section combined with Search, Category Articles, Top & Latest Articles independent blocks
  • Search articles by combination of words or exact phrases
  • Search articles by title or content in the knowledge base
  • Sphinx search technology for fast and relevant search results within KB articles*
    *Advanced Search should be set up for this purpose
  • SEO-friendly direct links
  • Canonical URLs may be assigned to each article
  • Ability to add meta data for articles and categories in the FAQ section
  • Articles sorting by date and rating
  • Article text WYSIWYG editor
  • Article attachments
  • Article author
  • Article status
  • Article categories
  • Per-store categories
  • Multiple categories per article
  • Article rating voted from frontend and controlled from backend
  • Article rating voting limitation
  • Configurable article listing type
  • Module Title, URL key, Frontend, etc. configurable from backend
  • Configurable Title & Sort order of main blocks
  • Articles tag cloud
  • Ability to limit the quantity of tags shown in your store FAQ area
  • Proportional tag size in Article Tags block
  • Printer-friendly blocks
  • Global search articles in Admin panel
  • Simple CSS & layout to set custom view style
  • Ability to enable\disable secure URLs
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  • 1.4.0
    + Knowledge Base url in the sitemaprn+ SEO: Canonocal URLs
  • 1.3.6
    * Tags to categories dependencyrn* Categories to articles dependencyrn* Category display issuesrn* Articles sorting adjustmentsrn* Security updatesrn* RWD theme compatibilityrn* Tags optimization for search enginesrn* Store view for categories issue
  • 1.3.5
    * SUPEE-6788 compatibility issue
  • 1.3.4
    * Minor bugfixes
  • 1.3.3
    * Minor bugfixes
  • 1.3.2
    + Stability and speed improvements
  • 1.3.1
    + Stability and speed improvements
  • 1.3.0
    + Ability to add meta data for article and categoryrn* Incorrect articles and categories filteringrn* Error if footer block was removed from layoutrn* Problem with KB block customizationrnrn
  • 1.2.1
    * Search problems with special charactersrn* URL redirection issue
  • 1.2.0
    + ‘Store views’ column in ‘Articles’ and ‘Categories’ gridsrn* Magento PE compatibilityrn* Incorrect redirect if article suffix is not definedrn* Incorrect page titles in administration panelrn* Multibyte string problemsrn* Incorrect attachment name on file uploadingrn* Fatal error occurs in ‘Articles’ grid if administrator has limited rightsrnrn
  • 1.1.0
    + Configurable secure URLsrn+ Magento EE compatibilityrn* Articles from deleted categories aren’t accessiblern* Incorrect rating calculationrn* List tags doesn't work in the article contentrn* Issue with short description contentrn* Incorrect store view switchingrn* Incorrect translation filern* Hardcoded footer linkrn* Incorrect tags viewrn* Global record search doesn't work with KBase articlesrnrn
  • 1.0.1
    + Magento Enterprise Edition compatibility
  • 1.0.0
    Initial release

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